What we can offer
We provide solutions that directly address our customer’s day-to-day challenges. We are the partner you can trust to keep up with technological evolution following an Agile approach.
We are Salesforce Communications Cloud specialists, with strong Telco experience.
With our expertise, we can support you building, maintaining and improving your Salesforce Communications Cloud, and allow you to take the most out of Salesforce.
Our offer
We are a Salesforce Crest Partner, specialised in Industries – Communications Cloud. We have a strong background and experience in Telco. Our knowledge of Telco business, along with our specialised team, can help you and your business take Salesforce to the next level.
Expertise in all areas of Salesforce Industries – Communications Cloud, focused on Telco.
Enterprise Product Catalogue
MACD scenarios during the order capture process for digital channels for full omnichannel capabilities.
CPQ integration with external systems for order creation and updates, data retrieval and transformation.
Industries CPQ
Master product catalogue with technical and commercial offers and decomposition rules.
Pricing plans, business rules and 3rd party catalogue federation.
Order Management
Assessment and fulfilment plans to orchestrate telco’s back-end systems for seamless order fulfilment in MACD scenarios.
OmniStudio
Digital processes for automation of customer servicing and self-service.
Customisation of UI/UX to align with digital channel branding.
Data Raptors and Integration Procedure for process integration with CPQ, CRM and other back end systems.
High-Value Sales
B2B sales engagement and sales cadence for telco sales teams.
Key differentiators
CMMI3 and ISO27001 certifications granting excellence on software development and privacy and security compliance for our solutions.
Proven experience delivering significant value through Custom SW Development, Low Code and DevOps methodologies for several domains in the IT industry, with integration with core systems.
Experience in complex Communications Cloud implementations for big Telco, with a team of certified Salesforce Admins/Developers.
Multi-geography global delivery model, combining offshore scalability with the nearshore flexibility, together with local on-site staff offers a full range of staffing possibilities and solutions.
Our certifications
Benefits
Empower your organization to use Salesforce to its full potential.
Our solutions will allow to increase your teams’ efficiency, using best-practices and an Agile approach.
Deep experience and knowledge of Telco business, its processes and key factors for a successful solution.
Benefits
Empower your organization to use Salesforce to its full potential.
Our solutions will allow to increase your teams’ efficiency, using best-practices and an Agile approach.
Deep experience and knowledge of Telco business, its processes and key factors for a successful solution.
Drop us a line
Get in touch with one of our offices so we can make a start on changing your life through innovation.