A major telecom provider serving millions with mobile, internet, and TV services. Focused on digital excellence, it ensures seamless user experiences and high-performance across channels.

The Challenge

Monitoring systems were flooded with low-priority alerts and irrelevant errors, creating excessive noise that overwhelmed teams and obscured real performance issues. This alert fatigue hindered operational efficiency and made it difficult to track and optimize the user experience.

Our Approach:

Cut Through the Noise

Implemented intelligent filtering to eliminate non-critical errors, surfacing only what truly matters.

Boost Code Quality

Proactively resolved recurring issues at the source, improving system hygiene and reducing operational friction.ud solution tailored to support growth, flexibility, and evolving business needs.

Elevate Visibility

Redesigned monitoring dashboards for crystal-clear insights and faster, more confident decision-making.

The Results

Sharper Focus, Faster Response

Significantly reduced alert fatigue, empowering teams to act quickly on critical issues.

Smarter Monitoring, Stronger Ops

Actionable insights boosted operational efficiency and incident resolution speed.

Higher APDEX scores translated into smoother user experiences and improved satisfaction across platforms.

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