New York City Mayor Eric Adams is using artificial intelligence to send robocalls in multiple languages, despite not being fluent in those languages, raising ethical concerns. While the move aims to reach diverse communities, it has drawn criticism from privacy and surveillance experts who find it deceptive and “deeply unethical.” Adams defended the initiative as a way to make the city more welcoming, but concerns linger about the potential for misinformation. The use of AI to simulate language proficiency sparks debates over transparency and the balance between communication and ethics.

Our Innsights: In the age of AI-driven multilingual communication, InnoWave is here to maximize your reach while maintaining ethical standards. New York City’s recent use of AI for multilingual robocalls highlights the power of data science. Partner with us to navigate the potential of generative AI practices, turning language diversity into a strategic advantage. Let’s transform communication, boost engagement, and create business value together.

Image Credits : Ben Fractenberg/THE CITY

Source